Tools - Defect/Bug Reporting

Tools - Defect Reporting

Many instances in life proved that tools help us a a lot in getting things better & quicker.

When it come to Testing, there are many tools that help us manage our things in a better way.

With respect to Defect/Bug reporting:

Web Ex Recorder & Palyer: Video recording with Audio support

Web Ex recorder and player is the tool I observed to be helpful while testing. I have been using this since many years.  There might be a case where the Bug is reproducible only with particular sequential steps sometimes which might not be possible to be explained clearly without screenshots. And In this case it might require to attach more than 10 screen shots. In this kind of scenarios it is really helpful to have a tool which helps us just record all the actions with a voice recording support so that we can just explain click here.. click here.. and this is what happens etc...

The tool is really handy and easy to install.  It can be installed from here    

If you are using this tool to record your defect ensure that your developer has WebEx player installed on his machine to play your recorded file.

Snag-It: The ultimate Screencapture tool

Though not an open source tool i found it to be really useful with its Tags & Send features that this tool specially has.

With Tags we can flag the screenshot taken as Important, Bug/Error, Follow up, Funny, Personal, Financial, Idea, Sent, Cool

With "Send" we can directly E-mail / Clipboard / Excel / Word / PowerPoint

30 free trail version can be downloaded here

Ofcourse just a click on PrtScn button on our keyboard does the same stuff. But then later we need to do multiple steps further like paste it in the Microsoft Paint, resize it, if necessary and then save it. All this steps are done in a single click with Snag-It.

There are many such tools in the market. As I got a chance to work on both thought of sharing it.